The Government maintains a Harbour Master’s office at the terminal which provides port health, customs and immigration services. These services can be arranged through a number of shipping agents with international links that have permanent offices on site.

Besides providing port clearance services the shipping agents can also arrange limited provisioning and medical treatment.

Tug assistance is mandatory during berthing and deberthing of bulk carriers and barges, and IBT maintains a fleet of two 3400 bhp z-peller tugs and two 1600 hp twin screw tugs for this purpose.